Frequently Asked Questions

About the Program

What is Hyundai Rewards?

Hyundai Rewards is the free rewards program that helps current Hyundai owners save money on dealer service or the purchase or lease of their next Hyundai. Get started today. All you need to do is enroll, register your Hyundai, and visit a participating Earn & Redeem dealer. Your points will be automatically added to your Rewards account – it’s that easy!

Where can I find Hyundai Rewards Program Rules?

You can view the Hyundai Rewards Program Rules here.

Is there paperwork or membership cards that I need to remember?

Hyundai Rewards is designed to make it easy for you! As long as your VIN is associated with our Rewards account, simply service your registered vehicle at an Earn & Redeem dealer, pay for the visit, and you’ll earn points!

How much does it cost to enroll in Hyundai Rewards?

Membership is free! It's our way of saying thank you for taking care of your vehicle and being a valued customer.

How much are Points worth?

One Point is equal to $.01 USD in the program. Points cannot be redeemed for cash and have no cash value.

How do I view or change my account information?

Go to the My Rewards Account page on Hyundai Rewards and click on "Edit My Information". Once there simply make your changes, click save, and you are all set.

Where do I find my Points balance?

You find your Points balance by logging in to the the Hyundai Rewards website. The member Homepage displays current Point balance, while the Transactions page shows the detailed history of your earnings and redemptions.

Where can I redeem my Points?

You can redeem your Points at any of over 800 Hyundai dealers. Be sure to check the Participating Dealers page to find a dealer near you.

Can I access my Rewards account using my smartphone?

Yes, you can check your Points balance and account information on your smartphone by visiting myHyundai.com and accessing your Rewards account as you normally would. The Rewards site is fully-optimized for mobile so you can check your balance, view and create vouchers, find participating dealers, and manage your account.

Do Points expire?

Points expire after 13 months of inactivity. Activity is defined as an earning or redeeming transaction. Staying active in the program will help to ensure your points do not expire. Points issued for promotional or goodwill purposes may have limited-time expiration dates or other restrictions.

How do I cancel my Hyundai Rewards Membership?

You may opt-out of communications or close your account and un-enroll from Hyundai Rewards at any time by visiting the My Rewards Account page. You can also call Hyundai Motor America at (800) 633-5151.

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Enrolling In The Program

How do I become a member of Hyundai Rewards?

If you’re already a myHyundai.com member, just log in to your account, click on the Hyundai Rewards link, and enroll in Hyundai Rewards. If you’re not a member, register for free now at MyHyundai.com/Rewards or Hyundai-Rewards.com. Then, click on the Hyundai Rewards link and enroll in Hyundai Rewards. Be sure to include your Hyundai Vehicle Identification Number (VIN)!

Who is eligible to enroll in Hyundai Rewards?

Residents of the United States and 18 years of age or older are eligible to participate in Hyundai Rewards.

Can multiple people in my household enroll?

Yes. Anyone can create an account to earn Points as long as they are 18 years of age or older. Individual Hyundai vehicles can only be assigned to one person at a time.

Do I need to own a Hyundai to enroll in Hyundai Rewards?

Hyundai owners with a registered vehicle can enroll in Hyundai Rewards. Log in to MyHyundai.com to register a vehicle and you will then be able to enroll in Hyundai Rewards.

Can I enroll other vehicles besides a Hyundai?

No. Only Hyundai vehicles can be enrolled in the program. Your enrolled Hyundai can be new or pre-owned. Only Hyundai vehicles can earn Points at participating Hyundai dealerships.

How many vehicles can I enroll?

A member may have up to 4 Hyundai vehicles enrolled at one time. Hyundai Rewards will enroll your first four vehicles for you! If you have more than 4 vehicles, go to the My Account Page on Hyundai Rewards to select the vehicles you would like to enroll in the program.

Can I change the vehicles that I enroll?

Yes. Members are free to change their currently enrolled vehicles at any point by making changes to their account online. Just go to the My Account Page on Hyundai Rewards to select the vehicles you would like to enroll in the program.

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Earning And Redeeming

How do I earn Points with Hyundai Rewards?

You can earn Points by servicing your enrolled Hyundai vehicle at a participating dealership. To find participating dealers, visit Hyundai-Rewards.com and click the link for Participating Dealers. Hyundai Motor America or dealers may offer promotional or goodwill points to select owners at their discretion. The details of any promotions will be made available at launch. Promotional points may be limited to specific dealers, regions, services, or other interactions as Hyundai Motor America chooses, and may have additional restrictions on redemption or expiration.

How much can I earn with Hyundai Rewards?

You can earn 5% for a qualified service for your Hyundai vehicle at a participating dealership - up to 10,000 points per transaction. Dealers or Hyundai Motor America may also issue limited-time promotional points for specific services or interactions with the program.

Is there a maximum number of Points I can earn with Hyundai Rewards?

No. There is no maximum amount of Points that a member can accrue over time.

What dealers are participating?

Hyundai Rewards has over 800 dealers participating across the nation. Many offer 5% earnings for service (Earn & Redeem status) and almost all accept voucher redemptions (Redeem Only status or Earn & Redeem status). Find the closest one at Hyundai-Rewards.com/Dealers.

Can I earn Points from different participating Hyundai dealerships?

Yes, you can. Members can earn Points for service of any enrolled Hyundai vehicle at any participating dealer. Points awarded by a Hyundai dealer are only valid for redemption at that particular dealer.

Can I earn Points for purchasing a Hyundai?

Points are earned for service at participating Hyundai dealers and not vehicle sales.

How long does it take to see my earned Points in my account?

Points earned from a participating Hyundai dealership are typically processed within 7 days, but may take up 60 days to process.

Can I earn Points for having warranty or recall work done on my Hyundai?

Only customer pay portions of a service visit at a participating Earn & Redeem Hyundai dealer will earn Points.

Can I earn Points when I purchase or lease a new vehicle?

No. Members will not earn Points for vehicle purchases / leases, down payments, lease payments, and other such instances outside of the service visit.

What can I redeem Points for?

You can redeem your Points towards a new Hyundai purchase or for service at a participating Hyundai dealership.

Can Points be redeemed for service on any Hyundai model (including older models)?

Yes. Points can be redeemed for service on any Hyundai model and model year.

How do I redeem my Points?

When you are ready to spend your Points, log in to your account at Hyundai-Rewards.com and click the Redeem tab. Then, choose the dealer you’d like to visit and enter the amount of points to spend. Confirm the voucher and then present it to the dealer when you arrive. You can show the dealer on your smartphone or print it out.

Where can I redeem my Points?

You can redeem your Points at any of over 800 Hyundai dealers. Be sure to check the Participating Dealers page to find a dealer near you.

Can Points be redeemed for cash?

No, Points have no cash value.

Can I buy additional Points?

You can only earn Points by taking your registered Hyundai vehicle in for service at a participating dealer or through other Hyundai Motor America-sponsored promotions.

What happens if my service transaction changes?

Any adjustments to your transaction made by the dealer or Hyundai Motor America may affect your Reward Points balance either positively or negatively depending on the adjustment.

Can my reward Points ever be taken away from me?

Hyundai Motor America has the right to revoke any members’ Points if it feels they were earned in a fashion that is not consistent with the Hyundai Rewards Program Rules. Hyundai Motor America also has the right to change the rules at their discretion.

What is the status of the Hyundai Rewards Mall?

The Hyundai Rewards Mall will be ending in early 2018. You will be able to keep and redeem any previously earned Points through the Mall (subject to existing rules for point expiration), but there will be no additional Points earnings for online shopping after the discontinuation date. Please visit your nearest Earn & Redeem dealer to earn Points for service visits and check the Program Rules for additional information.

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